Health Advice Plus Program

Introducing the Guild’s support service for member pharmacies who want to get started, or need additional support, to integrate and deliver successful health programs and services. The Guild’s Health Advice Plus Program provides a suite of resources and operational processes, tailored to your business. Our aim is to ensure that services delivered by your pharmacy are commercially and operationally viable, and provide quality health outcomes for your patients.

The Health Advice Plus Program is a cost-efficient, hands-on support package that provides common sense incremental change management principles to transition your pharmacy to a professional service model by people who work in and understand pharmacy. The Guild’s Health Advice Plus Program provides a suite of resources and operational processes that are tailored to your business.

There are three key program elements available to members:

Opportunity Analysis

Program Levels

Health Modules

Opportunity Analysis

How much opportunity from professional services is your pharmacy missing out on?

The Opportunity Analysis tool is designed to provide a report to highlight lost opportunity linked to key areas including:

  • 6CPA funded programs
  • Fixed third party income
  • Prescription and medication programs
  • Screening and testing services

Once you have completed your Opportunity Analysis you will receive a detailed report that includes an estimate of your untapped opportunity potential and establishes a performance benchmarking mechanism to ensure this opportunity is secured as you move your pharmacy to a professional services model.

The Opportunity Analysis is valued at $149 for a one year subscription (per pharmacy) and there are 5 reports included in each subscription.

Program Levels

There are three tiers of support available: Bronze, Silver and Gold, so you can choose a level of assistance that suits your individual needs and budget. Each program includes the Health Advice Plus Program Guide and Business Planning Workbook with one-on-on implementation support.

In addition, stores receive:

  • QCPP aligned planning guides
  • Staff training and education resources
  • Goal setting and performance tracking
  • Communication resources to user when working with other healthcare professionals
  • Point-of-sale material for promoting your events and professional services
  • Professional Service area set up checklists and guides

The Health Advice Plus Program: Gold level assists a pharmacy in the overall change management stages required to evolve their professional services offering.

The Gold level provides the pharmacy with a ninety-day coaching program as well as three Health Advice Plus Health Modules. The Gold level is for a pharmacy that requires support and guidance provided from a designated coach to successfully implement professional services.

A Health Advice Plus Program: Gold level pharmacy will receive the following tools as part of the program:

  1. Health Advice Plus Program Guide
  2. In-Store Collateral
  3. Access to Online Training
  4. Performance Tracking
  5. Templates for Local Area Marketing
  6. Three Health Advice Plus Health Modules

The Health Advice Plus program: Silver level assists pharmacy owners in making the necessary changes to evolve their professional services offering. The Silver level provides a pharmacy with a level of support to setup the program and engage the pharmacy team, as well as introducing goal setting and tracking. This Silver level includes a one-hour planning session around goals as well as one Health Advice Plus Health Module.

The Silver level is for a pharmacy that requires a medium level of support and guidance at the beginning stages of implementation and can then continue the program independently.

A Health Advice Plus: Silver level pharmacy will receive the following tools as part of the program:

  1. Health Advice Plus Program Guide
  2. In-Store Collateral
  3. Access to Online Training
  4. Performance Tracking
  5. Templates for Local Area Marketing
  6. One Health Advice Plus Health Module

The Health Advice Plus Program: Bronze level is a do-it-yourself model, to assist pharmacy owners in making the necessary changes to evolve their professional services offering. The Bronze Level is for a pharmacy that is confident in taking the tools provided and independently implementing them within their pharmacy with very limited support.

A Health Advice Plus Program: Bronze level pharmacy will receive the following tools as part of the program:

  1. Health Advice Plus Program Guide
  2. In-Store Collateral
  3. Access to Online Training
  4. Performance Tracking
  5. Templates for Local Area Marketing

Health Modules

The Health Advice Plus Health Modules are a complete solution for delivering professional services within specific disease state management areas, or health promotions. Each module is a ready-to-use kit to make it easy for you to execute the service, including: marketing material, staff training, management processes and QCPP templates. There are a total of ten Health Modules available for pharmacies to purchase. Some modules are available in a Standard and an Advanced version.

Health Module topics available:

  • 6CPA Pharmacy Services
  • Heart Health
  • Lung COPD Health
  • Asthma Program

Health Module packs include:

  • Online training
  • Staff training notes
  • Clinic process notes
  • QCPP-aligned templates

Point of sale collateral includes:

  • Consumer posters
  • Counter mat
  • Counter stand
  • Staff badges
  • Local area marketing templates and process guides

Pharmacies on the Health Advice Plus Program:

  • Silver level receive one Health Module as part of their program package
  • Gold level receive three Health Modules as part of their program package